Many questions about enforcement requests are answered in our enforcement guide. There you will find details about the possible availability of Snapchat account entries and the type of legal process required to compel the disclosure of this data. Snap is committed to supporting law enforcement while respecting the privacy and rights of its users. Once we have received and determined a legal request for Snapchat account registration, we will respond in accordance with applicable law and privacy requirements. These operational guidelines apply to law enforcement officials and government officials who wish to request Snapchat account records (i.e. Snapchat user data) from Snap Inc. In cases where we become aware of potential child exploitation content on our platform, our Trust & Safety team will investigate the allegations and, where appropriate, report such situations to the National Center for Missing and Exploited Children. NCMEC will then review these reports and coordinate with national and international law enforcement agencies. We comply with formal requests from law enforcement agencies to retain information pursuant to 18 U.S.C.
§ 2703(f). Upon receipt of a signed and dated retention request by law enforcement, we will attempt to retain Snapchat account records associated with properly identified Snapchat users in an offline file for up to 90 days, and extend retention for an additional 90 days with a formal renewal request. Please refer to Section IV of our Law Enforcement Guide for more information on how to find a Snapchat account. At Snap, we take our commitment to protecting Snapchatters from misuse of our platform very seriously. In this context, we work with law enforcement and government agencies to promote safety on our platform. We also accept service of legal proceedings and general questions from law enforcement authorities by email or post, although our response time is much slower. From there, U.S. law enforcement and government agencies can create an account to submit requests and check the status of submissions. For more information on how to submit emergency disclosure requests to Snap, see our Law Enforcement Guide. Emergency disclosure requests to Snap must be submitted by a sworn law enforcement officer and originate from an official (or governmental) email domain. As a U.S. company, Snap requires U.S.
law enforcement and government agencies to comply with U.S. law so Snap can disclose all Snapchat account records. Law enforcement officials should direct their requests to Snap Inc. Be sure to provide the Snapchat username of the requested Snapchat account. If you can`t find a username, we can try to find the account with a phone number or email address – with varying degrees of success. Please refer to Section IV of our Law Enforcement Guide for more information on how to find a Snapchat account. While it is true that we value the ephemeral, some account information can be retrieved by law enforcement through a valid legal process. Sometimes this can mean helping law enforcement prevent illegal activity and prosecuting accounts for violating Snap`s Terms of Service. We also help in urgent situations and imminent danger to life, such as shooting threats in schools, bomb threats and missing persons cases. Receiving requests from law enforcement authorities in this manner is for convenience only and does not constitute a waiver of any objection or legal right of Snap or its users.
We will not respond to correspondence from non-law enforcement agencies or non-governmental representatives submitted through the channels described above. Disclosures of records to U.S. law enforcement agencies are accompanied by a signed certificate of authenticity, which should eliminate the need for an archivist to testify. U.S. law enforcement and government agencies must file legal action (including detention requests) through Snap`s law enforcement website: less.snapchat.com. Law enforcement agencies and government agencies outside the United States must typically rely on mutual legal assistance treaty mechanisms or mutual legal assistance procedures to request Snapchat account records from Snap. As a courtesy to non-Americans. We will review and respond to security requests duly filed with law enforcement authorities while the mutual legal assistance or mutual legal assistance procedure is ongoing. Snapchat transparency reports are published twice a year. These reports provide important information about the volume and nature of government requests for Snapchatters account information and other legal notices. Snap does not provide expert testimony.
Let your community know how to get in touch with Snap! Our ability to disclose Snapchat account records is generally governed by the Stored Communications Act, 18 U.S.C. ¢§ 2701 et seq. The FCC requires us to disclose certain Snapchat account records only in response to certain types of legal proceedings, including subpoenas, court orders, and search warrants. Snap does not share User Data based on User`s consent. In accordance with 18 U.S.C. Under Sections 2702(b)(8) and 2702(c)(4), we may voluntarily disclose Snapchat account information if we believe in good faith that an emergency presenting an imminent threat of death or serious bodily injury requires immediate disclosure of such records. Depositary of documentsSnap Inc.2772 Donald Douglas Loop NorthSanta Monica, CA 90405 Once a Snap has been opened by all recipients, the content is usually permanently deleted and is no longer available. If a Snap is not opened by one or more recipients, it can remain on our servers for up to 30 days.